Privacy policy

Effective November 9, 2026

Starfall is operated by Parris Khachi. This policy describes information handled by the Starfall game and starfallgame.app. Contact support@starfallgame.app about this policy or your information.

Information we handle

• Account information: your chosen name, email address when you register a Starfall login, password hash, verification state, sign-in sessions, and security settings. Platform sign-in provides platform identifiers and verification information. Game Center does not provide us with your Apple account password or email address.
• Game information: account and character identifiers, character names and appearance, progression, inventory, currency, quests, purchases, party membership, and saved game state. Multiplayer shares the names, appearances, and activity needed for other players to see and play with you.
• Purchase information: when purchases are available, product and transaction identifiers, purchase and refund records, and the Credits or items delivered. Apple processes payment details; Starfall does not receive your payment-card number.
• Technical and usage information: app version, platform, compatibility information, sign-in outcomes, gameplay and feature events, request timing, errors, and service performance. Our hosting provider receives network information such as IP addresses to deliver and protect the service. A coarse region may be used to place multiplayer sessions.
• Support messages: the contact details, issue description, and attachments you choose to send us.

Why we use it

We use this information to authenticate accounts, save progress, run multiplayer, deliver purchases, answer support requests, prevent abuse, diagnose problems, and improve the game. Account identifiers can be attached to analytics events to understand sign-in and gameplay across sessions.

Service providers and sharing

Cloudflare hosts the website, game services, account storage, and authentication email delivery. PostHog provides product analytics and feature configuration. Apple provides Game Center and App Store services. These providers process information needed for their services under their own applicable terms and privacy policies. Support email is handled by our email service provider.

We do not sell personal information or use Starfall activity for targeted advertising. We may disclose information when required by law, to protect people and the service, or in connection with a business transfer subject to applicable protections.

Cookies, local storage, and analytics

The website uses sign-in cookies and security-related storage. Analytics may store an anonymous browser identifier in local storage. Website analytics records page views and named actions, and excludes form contents, URL query strings, and page text. Session replay and automatic page capture are disabled. Native and server analytics exclude passwords, email addresses, player names, and character-save contents.

Your device also stores game settings, cached content, and sign-in credentials needed to reconnect. Signing out ends the current login. Clearing browser or app storage can remove local settings and require signing in again; it does not delete account data stored on the server.

Retention and your choices

We keep account and game data to operate your account and preserve progress. Support, transaction, and security records are retained as needed for their purposes, dispute handling, fraud prevention, and applicable legal obligations.

You can manage login security at Manage account and delete individual travelers in the game. App versions with Delete account on character selection also remove saved travelers, social links, platform links, and the linked Starfall login, while retaining required transaction records. For account-data access, correction, other deletion requests, or help with an older app, contact support@starfallgame.app. We verify ownership before acting. Depending on where you live, you may have additional rights to object, restrict processing, receive a copy of your data, or complain to a privacy regulator. Some records may need to be retained for legal or security reasons.

Security and international processing

We use encrypted network connections, access controls, and account verification to protect information. No service can guarantee absolute security. Our providers may process information in countries outside your own, including the United States.

Children

Starfall is not designed specifically for young children. If you believe a child has provided personal information without appropriate permission, contact support@starfallgame.app so we can investigate and take appropriate action.

Changes

We will update this page when our practices change and revise the effective date above. Material changes may also be communicated through the game or account contact information.